Refund policy
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags.
To start a return, email us at Teneight00108@gmail.com with your order number. Please don't send items back without contacting us first.
Return address:
Ten-Eight
2371 Grand Ave
Long Beach, CA 90815
United States
Return shipping: the buyer pays return shipping unless the item arrived damaged, defective, or wrong. In those cases, email us within 14 days of delivery with a photo and we'll make it right at no cost to you.
Exchanges: the fastest way to get a different size is to return your item and place a new order.
Sale items and gift cards can't be returned.
Refunds: once we receive and inspect your return, we'll email you. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.
Questions? Email Teneight00108@gmail.com.